Refund Policy
Returns & Refunds
RETURN POLICY
Last updated 19th March 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within seven (7) days from the date of delivery. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at info@precishop.ae to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
FMS Manufacturing Equipment DMCC
Attn: Returns
34th Floor, Swiss Tower, Plot Y3, Jumeirah Lakes Towers,
Dubai – UAE
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
- Special customized items such like special cutting tools or special designed machinery
For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
info@precishop.ae